Frequently Asked Questions

Push/Pull Cart Warranty

Bag Boy provides the original consumer of each new Bag Boy push cart a limited 2-year warranty against defects in materials and workmanship for the cart frame and wheels, when purchased from an authorized Bag Boy dealer. Wear and tear items — including paint, decals, tires, grips and similar components — are not covered under this warranty, except where such items are damaged prior to initial use.

Golf Bag & Travel Cover Warranty

Bag Boy warrants its bags and travel covers to be free of defects in materials and workmanship for 1 year from the date of original purchase.

Electric Cart Warranty

Bag Boy warrants the Volt Electric Cart to be free of defects in materials and workmanship for 1 year from the date of original purchase. A serial number is required for all electric cart warranty claims.

The following will void this warranty: damage caused by misuse, negligence, water damage, accident or failure to follow proper maintenance procedures; alterations performed by unauthorized individuals or companies; installation of parts or accessories not recommended by Bag Boy; continued operation of the cart after a defect is known; and damage to the seat support bracket on the cart chassis.

Parts installed during the cart's warranty period are covered for the remainder of that warranty period, provided installation is performed by Bag Boy, an authorized service center, or the cart owner with Bag Boy's approval.

General Terms

Coverage begins on the date of original purchase and applies to defects in materials and workmanship under normal use. Bag Boy will repair or replace covered products at its discretion, free of charge.

This warranty does not cover normal wear and tear (fabric, wheels, zippers, tires), damage from misuse, abuse or improper storage, damage from accidents, transport or airline handling, unauthorized repairs or modifications, or cosmetic wear that doesn't affect function.

Bag Boy is not responsible for incidental or consequential damages, including damages for personal injury, property damage or economic loss. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you. This warranty gives you specific legal rights, which may vary from place to place, and it does not affect your other statutory rights.

Filing a Claim

Fill out the Warranty Form with proof of purchase and a description of the issue. Photos help speed things up.

If your product is eligible for warranty, you can submit a claim directly through our warranty page. Our team will review your submission and follow up with next steps.

If you would like to return a product purchased from our online store, please contact customer service at 1(800) 955-2269 to request a return authorization number.

Products may be returned within 30 days of receipt in new, unused condition.

Returns will be credited for the product only and are subject to a 15% restocking fee as well as the cost of returned shipping.

Yes, see International Distributors.

Informational videos can be found on the Dynamic Brands YouTube.

Generally, we have replacement parts available for most carts or bags for up to 5 years after the product release date.

Please contact our customer service at 1(800) 955-2269 to check on the availability of a replacement part or ask about new cart or bag replacement options

Using a push cart is one of the simplest ways to stay healthy and play better. Pushing your clubs takes strain off your back and shoulders compared to carrying a bag, helping reduce fatigue and the risk of injury—so much so that organizations like the AJGA now allow push carts in all competitions. Walking the course also leads to better focus and lower scores, giving you time between shots to think, rehearse, and reset. Beyond the game itself, the health benefits add up fast: golfers who walk and push their clubs burn significantly more calories, travel farther, and improve cardiovascular health compared to riding in a cart. Regular walking can help lower the risk of heart disease, diabetes, and other chronic conditions, and even contribute to a longer, healthier life. In short, a push cart supports your body, sharpens your mind, and enhances the way you experience the game—every step of the round.

Nitro-Piston technology is the Nitron's air-powered, automatic-opening function that pops out the front wheel and springs the cart open in seconds. The nitrogen-powered canister has been tested to over 10,000 open/closes without fail.

More information can be found on our Technology Page.

Top-Lok® technology is a patented bag-to-cart attachment system designed to securely lock a Bag Boy or Datrek bag onto a Bag Boy push cart, preventing the bag from twisting or turning and eliminating the need for cart straps.

More information can be found on our Technology Page and at this link.

No, your bag does not need to be Top-Lok® compatible to work with a Bag Boy push cart.

Push cart replacement parts can be ordered by calling our customer service team at 1(800) 955-2269.

Parts diagrams for Bag Boy push carts can be found here.

Yes, each of our push carts have an adjustable tracking system that will easily allow you to balance the cart. Please call customer service at 1(800) 955-2269 for assistance.

To change the tube, you must first take the wheel off the bracket. To do this, remove the entire front wheel assembly, whether by removing the two screws on the under side or by unlatching it, if you have the newer model. Remove the two Phillips head screws on both sides of the bracket that hold the wheel. The wheel will slide out of the bracket. It might require two people to do this, one holding the wheel and one holding the long part of the assembly and pulling the wheel off of the bracket. Once the wheel is off the bracket, you can change the tube.

We recommend using a damp cloth instead of a hose or pressure washer to clean and maintain your cart. For maintenance on the wheel performance, lubrication may be applied to the wheel pin.

The Nitron Swivel features a 360° swivel front wheel for tighter turning and easier steering.

Yes, there is a lock located on the front wheel that allows you to switch between a swivel and a fixed front wheel.

No, the swivel wheel can only be locked using the gray locking mechanism found on the inside of the front wheel bracket.

The front wheel lock is ideal for when you want a more controlled, straight push.

Yes, Nitro-Piston technology is featured on the Nitron Swivel.

Yes. The Nitron Swivel features a dual rear brake system that locks both back wheels at once to help keep the cart firmly parked on hills and slopes.

Yes, the cart is Top-Lok® compatible.

Yes, the video instruction manual can be found here.

The cart will travel 80 yards before it will manually stop and be out of range from the remote.

Yes, the cart can be pushed manually by either turning off the battery or engaging manual mode by clicking the control dial while the battery is on.

No, it does not have a USB port.

Yes, it is underneath the console lid.

Clean the Volt using a microfiber towel. Do not use a pressure washer or water hose.

The Volt should be stored in cool and dry places. Do not store in warm/hot areas.

For replacement parts, please call customer service at 1 (800) 955-2269.

A patented bag-to-cart attachment system designed to securely lock a Bag Boy or Datrek bag onto a Bag Boy push cart, preventing the bag from twisting or turning, eliminating the need for cart straps.

Yes, it can be used with other carts.

No, the Revolver top is not replaceable.

The rain hood is located inside the large garment pocket.

An internal stand bag protection system with uniquely designed high-density foam padding to protect the stand mechanism while traveling.